Hi 5 Orthodontics Review

Staff has been friendly and welcoming with each visit. Dr. Williams has also shown an engaged interest in answering our questions and concerns. He seemed to overhear something I said to the assistant and made his way over to ensure that I had a solid understanding and comfort with the work being recommended and done. One assistant, who had only been sitting in the chair next to ours for the last few appointments made a point of checking on both of us. Again, when we needed to text over a holiday weekend over a difficulty we were having, that same assistant who had been on call, approached us at our next appointment to check on us. It has been a bit uncanny to feel that they know me/us better than I know them. The points system, the positive atmosphere and of course, the ice cream, has made what I anticipated to be a very difficult experience, a much more positive and palatable (no pun intended) experience for him and us. I am most grateful.